1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

• Contact Information: Your full name, email address, and phone number.
• Billing Information: Details necessary for processing payments.
• Event-Related Files: Any files, content, or materials you provide to us in connection with your events.
• Technical Data: Information about your browser, IP address, device type, and the pages you visit on our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Service Delivery: To deliver and manage the audio, video, lighting, camera, recording, and streaming support services you request.
• Communication: To communicate with you regarding your projects, services, invoices, and any inquiries you may have.
• Website Improvement: To understand how our website is used, improve its functionality, and enhance your overall user experience.
• Marketing: To send you promotional emails about our services, offers, and updates. You can unsubscribe anytime.

3. Sharing Your Information

We value your trust and do not sell or rent your personal data to third parties. We may share your information in limited circumstances with:

• Trusted Partners: Third-party service providers, such as payment processors, who assist us in operating our business and providing services to you. These partners are obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Requirements: When required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of our users or others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember Preferences: Store your preferences and settings for future visits.
• Analyze Performance: Track and analyze site performance, traffic patterns, and user behavior to improve our website.

You have the ability to manage your cookie preferences through your web browser settings. Most browsers allow you to block or delete cookies.

5. Your Choices and Rights

You have control over your personal information. You can:

• Access, Correction, or Deletion: Request access to, correction of, or deletion of your personal data that we hold.
• Opt-Out: Opt out of receiving marketing emails from us by following the unsubscribe instructions included in each email.

To exercise any of these rights, please contact us using the information provided below.

6. Data Security

We implement a variety of security measures, including encryption and secure platforms, to protect your information from unauthorized access, alteration, disclosure, or destruction. While we take security seriously and strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Third-Party Links

Our website may contain links to external sites that are not operated by us. Please be aware that we are not responsible for the content or privacy practices of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we may have collected information from a child under 13, please contact us immediately, and we will take steps to remove that information from our records.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: